Reporting Unsafe Street and Sidewalk Conditions

Wheel-grabbing cracks and potholes, uplifted sidewalks, faded crosswalks. These are just a few of the conditions people who bike, walk, skate, or scoot have to deal with on a daily basis while getting around town. Poor road and sidewalk conditions are also the cause of many preventable crashes and falls.

With recent rains and more rain on the way, the number of new potholes on SGV streets is on the rise, making an active commute even more challenging. You can help speed the pace of repairs and save others from serious injury or death by reporting unsafe street conditions when you see them. It’s an easy way to be a good neighbor and save others from harm.

Most cities allow reporting to be done via phone, email, and in some cases even mobile app. Whichever mode you choose you’ll want to be sure to provide as much detail as possible, including nearest cross street. Sharing a photo of the condition can help too.

Reporting Damaged Roads, Sidewalks, or Bicycle Facilities

• Alhambra - Call Public Works at (626) 570-5067
• Arcadia - Call Public Works at (626) 254-2700 or email publicworks@ArcadiaCA.gov
• Azusa - Call Public Works at (626) 812-5254
• Baldwin Park - Call Public Works at (626) 813-5255
• Claremont - Call Public Works at (909) 399-5465
• Covina - Call Public Works at (626) 384-5520 or email pw@covinaca.gov
• Glendora - Call Public Works at (626) or email public_works@glendora.ci.ca.us
• La Verne - Call Public Works at (909) 596-8741 or submit a service request here.
• Monterey Park - Call Public Works at  626-307-1320 or email PublicWorks@montereypark.ca.gov
• Pasadena - Call (626) 744-7311, or use the City’s mobile Citizen Services App for IOS or Android.
• Pomona - Call Public Works at 909-620-2261.
• Rosemead - Call Public Works at (626) 569-2100
• San Gabriel - Call Public Works at (626) 308-2825
• San Dimas - Call Public Works at (909) 394-6270 or email publicworks@ci.san-dimas.ca.us
• San Marino - Call Public Works at 626-300-0787
• South El Monte - Call Public Works at (626) 579-6540 Ext. 3040 or email rsalas@soelmonte.org  
• South Pasadena - Call Public Works at (626) 403-7240
• Temple City - Call Public Works at 626-285-7187 or use the City’s Request Tracker
• West Covina - Call Public Works at (626) 939-8425
• Unincorporated communities of Los Angeles County (e.g., Altadena, Bassett, Avocado Heights) - Call (626) 458-5100 or use the County's online request portal.

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Reporting a Hit-and-Run
Call 911.

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